Sub Processors
Last Updated: DD-MMM-2026 - WIP
RxMux is operated by Kepler Data Science Pte. Ltd., a Singapore based entity.
This page lists the service providers (“Sub-Processors”) that process data on behalf of RxMux in order to deliver it's products and services.
Google Cloud Platform
Server infrastructure, Databases, and AI models
Locations: Switzerland, USA, India
BAA - In process
Amazon Web Services
Server infrastructure
Locations: Switzerland, USA, India
OpenAI
AI models
Locations: Switzerland, USA, India
BAA - In process
Cloudflare
DNS, Server infrastructure
Locations: Worldwide
PostHog
Analytics
Locations: Worldwide
Stripe
Payments
Locations: Singapore
Wise
Payments
Locations: Singapore
RxMux is the "Clinical Decision Support System" for modern medicine. The name combines Rx (the medical prescription/practice) with Mux (Multiplexer), representing a platform that organises complex, fragmented healthcare data into a unified stream for review by Doctors.
RxMux AI
68 Circular Rd.
Singapore - 049422
hi@rxmux.com
Restricted App
This application is intended exclusively for use by licensed medical professionals and is not designed for patient or general public use.
HIPAA & PHI
This application supports HIPAA compliant workflows; end users are responsible for proper handling and disclosure of protected health information.
Not for Emergency Services
This application must not be used for medical emergencies or time-critical clinical decision making.
Not a Medical Device
This software is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease.
AI Advisory
Content of this application is generated by artificial intelligence and is not meant to replace independent professional medical judgment.
Privacy Policy
Data collection, use, storage, security, user rights and obligations are governed by the Privacy Policy which is available here.
Terms of Service
The Terms of Service which govern access, use, limitations of liability, disclaimers, and allocation of risk is available here.
USD 2 / Active Patient / Month
An 'Active Patient' is one whose medical records you query one or more times in a month.
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USD 0.2 / Inactive Patient / Month
An 'Inactive Patient' is one whose medical records and all conversations are stored or archived.
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USD 100 - Free Credits / Month
You get USD 100 in free credits every month. You will be charged only if you exceed this usage.
Asclepius’ skills could grant mankind immortality, which would be a threat to the gods. This alarmed Zeus.
Data Residency (At Rest).
USA
Switzerland (Europe + EEA)
India