Terms of Service

Last Updated: DD-MMM-2026 - WIP

These Terms of Service (“Terms”) govern access to and use of RxMux (“RxMux,” “Service,” “Application,” or “Software”), owned and operated by Kepler Data Science Pte. Ltd., a company incorporated in Singapore (“Company,” “we,” “us,” or “our”).

By accessing or using RxMux, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

1. Restricted Professional Use Only

RxMux is intended exclusively for use by licensed medical professionals acting within the scope of their professional credentials and applicable laws.

• RxMux is not intended for use by patients, caregivers, or the general public.

• You represent and warrant that you are a currently licensed healthcare professional authorized to access clinical information.

• We reserve the right to restrict, suspend, or terminate access if eligibility requirements are not met.

2. Nature of the Service

RxMux is an AI-assisted clinical support tool designed to help healthcare professionals organize, summarize, and longitudinally track patient encounters and medical records.

The Service:

• Aggregates and processes user-provided data

• Generates AI-assisted insights, summaries, or organizational views

• Does not provide definitive clinical conclusions or directives

3. Not a Medical Device

RxMux is not a medical device under applicable laws and regulations.

The Software is not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition, nor to replace clinical judgment, diagnostic reasoning, or professional decision-making.

All medical decisions remain solely the responsibility of the licensed healthcare professional.

4. AI Advisory & Professional Judgment

RxMux utilizes artificial intelligence to generate content.

• AI-generated outputs may be incomplete, inaccurate, outdated, or contextually inappropriate

• Outputs are informational and assistive only

• You must independently review, validate, and interpret all outputs before relying on them

RxMux does not replace independent professional medical judgment, clinical expertise, or standard-of-care practices.

5. Not for Emergency or Time-Critical Use

RxMux must not be used for medical emergencies, urgent care scenarios, or time-critical clinical decision-making.

The Service is not designed to:

• Monitor real-time patient status

• Trigger emergency responses

• Provide rapid clinical intervention guidance

In emergencies, users must rely on standard emergency protocols and services.

6. HIPAA, PHI & Business Associate Agreements

RxMux is designed to support HIPAA-compliant workflows.

• Kepler Data Science Pte. Ltd. maintains Business Associate Agreements (BAAs) with certain third-party service providers involved in data processing, as disclosed on the Sub-Processors page.

• These sub-processors may process data solely to support the operation of the Service and are contractually obligated to protect Protected Health Information (PHI) in accordance with applicable agreements.

Notwithstanding the above:

• End users remain solely responsible for ensuring the lawful collection, use, handling, and disclosure of PHI

• Users must comply with HIPAA, local privacy laws, institutional policies, and professional obligations

• RxMux does not determine whether PHI may be lawfully uploaded or processed in any specific context

You agree not to upload, process, or disclose PHI except as permitted by applicable law and your professional responsibilities.

7. User Responsibilities

You agree to:

• Use RxMux only within your professional scope and applicable laws

• Maintain confidentiality of access credentials

• Verify all AI-generated outputs before clinical use

• Ensure accuracy and legality of data you provide

• Obtain all required patient consents where applicable

• Pay applicable fees to use RxMux

You acknowledge that you remain fully accountable for all clinical decisions and patient outcomes.

8. No Warranties

RxMux is provided “AS IS” and “AS AVAILABLE.”

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

• Accuracy

• Reliability

• Fitness for a particular purpose

• Clinical effectiveness

• Regulatory compliance for any specific use case

We do not warrant uninterrupted or error-free operation.

9. Limitation of Liability

To the fullest extent permitted by law:

• Kepler Data Science Pte. Ltd. shall not be liable for any indirect, incidental, consequential, special, or punitive damages

• We are not liable for clinical decisions, patient outcomes, misinterpretation of outputs, or reliance on AI-generated content

• Total liability, if any, shall be limited to the amount paid by you (if any) for access to the Service during the prior six (6) months

10. Indemnification

You agree to indemnify and hold harmless Kepler Data Science Pte. Ltd., its officers, employees, and affiliates from any claims, damages, or liabilities arising from:

• Your use of RxMux

• Violation of these Terms

• Improper handling of PHI

• Clinical decisions made using the Service

11. Intellectual Property

All rights, title, and interest in RxMux, including software, models, interfaces, and branding, are owned by Kepler Data Science Pte. Ltd.

No rights are granted except as expressly stated.

12. Termination

We may suspend or terminate access at any time, with or without notice, for:

• Violation of these Terms

• Misuse of the Service

• Legal or regulatory risk

Upon termination, your right to use RxMux immediately ceases.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to conflict-of-law principles.

14. Changes to Terms

We may update these Terms from time to time. Continued use of RxMux constitutes acceptance of the revised Terms.

15. Contact Information

Kepler Data Science Pte. Ltd.
#02-01, 68 Circular Rd.
Singapore.
Website: https://rxmux.com
Contact: info@rxmux.com

RxMux is the "Clinical Decision Support System" for modern medicine. The name combines Rx (the medical prescription/practice) with Mux (Multiplexer), representing a platform that organises complex, fragmented healthcare data into a unified stream for review by Doctors.